Privacy Policy

Who we are

A&A Tidy Solutions provides residential and commercial cleaning services in Maryland. A&A Tidy Solutions is the data controller for information collected through this website. Questions may be sent to aatidysolutions@gmail.com.

Information we collect

• Contact and account information, including your name, email address, phone number, password-protected account, and service address.
• Booking details, including property type, cleaning selections, preferred date and time, add-ons, pets, access instructions, and notes you provide.
• Communications and support messages.
• Basic device, browser, IP address, security, and website-usage information needed to operate and protect the service.

How we use information

We use this information to create and manage accounts, prepare quotes, schedule and provide cleaning services, communicate about bookings, process deposits, prevent fraud, secure the website, improve our services, and meet legal obligations.

Our legal bases include performing our contract with you, our legitimate interests in operating and protecting the business, your consent where required, and compliance with law.

How information is shared

We share information only as needed with hosting, email, security, analytics, and customer-support providers; professional advisers; and authorities when legally required. Our payment provider, Stripe, receives the information needed to process checkout, payments, and refunds securely.

Retention and security

We keep account, booking, and business records only as long as needed to provide services, resolve disputes, meet tax and legal requirements, and protect the business. Information is then deleted or anonymized where appropriate. We use reasonable safeguards, including access controls and encrypted connections, but no online system is completely risk-free.

Your choices and rights

You may ask to access, correct, or delete your personal information, subject to legal recordkeeping requirements. You may also object to or limit certain uses and withdraw consent where consent applies. Contact us at the email above to make a request.

Cookies

The website may use essential cookies or local storage for sign-in, security, and core features. If analytics or marketing cookies are introduced, we will provide appropriate notice and choices.

Changes

We may update this policy as our services or legal requirements change. The latest version and update date will remain available on this page.